We’re always happy to clean your pieces complimentary, we’d love for you to stop by! We recommend visiting us at least twice a year for a professional cleaning of your jewelry and the exterior of your timepieces. If you’re unable to visit us for professional cleaning, there are many safe and effective ways to care for your jewelry at home.

• Use a Jewelry Polishing Cloth

Avoid tissue or paper towels, which can scratch gold and silver. Regularly wipe pieces with a proper polishing cloth to remove fingerprints and maintain shine.

• Consider an At-Home Cleaning Kit

Ultrasonic cleaners use vibration to remove hidden dirt from stones and metal crevices. Small, affordable versions are available for home use. However, only undamaged diamonds, sapphires, and rubies are generally safe for ultrasonic cleaning; other stones should be evaluated individually.

• Do Not Clean Damaged Jewelry

Never clean cracked stones, loose settings, or weakened prongs. Ultrasonic vibrations can worsen damage or cause stones to fall out. Always repair jewelry before cleaning. Each stone requires a specific cleaning method, and understanding your jewelry’s materials will help prevent damage.

• Don’t Wear Your Jewelry While Swimming

Chlorine is no friend to fine jewelry. It can wear down rhodium plating, cause discoloration in precious metals, and even damage delicate gemstones like pearls. We recommend removing all jewelry before swimming or enjoying a hot tub. Our Beach & Pool Rule: After exposure to chlorine or saltwater, gently rinse your rings, jewelry, or watches with mild soapy water to remove any lingering residue.

• Take Off Jewelry When Playing Sports

One of the most common ways jewelry becomes damaged is by wearing it during exercise or high-impact activities. To keep your pieces in pristine condition, we recommend removing your rings and fine jewelry before playing sports or engaging in any high-contact activities.

• Remove Jewelry Before Washing Hands, Cleaning, and Handling Chemicals

Everyday life creates most wear and tear to jewelry. Chemicals used around your home can not only damage a stone (or ruin certain gems, such as pearls), they could also exponentially speed up the rate at which the rhodium wears off white gold rings. It is always a good practice to remove rings before doing extensive work with your hands, such as housekeeping, cooking, gardening, or exercise.

• Put On Jewelry After Applying Makeup

Many commonly used hairsprays, lotions, insect repellents, and other cosmetics contain damaging chemicals that were not designed for interacting with jewelry. Not only could these chemicals affect your metal and stone, they might soil your stones and leave residue on your jewelry. Putting on your jewelry after getting ready is a great way to ensure your ring stays clean longer. When dressing, a good rule for precious jewelry is “Last on—first off.”

Keeping your jewelry safely stored when not being worn protects it from the elements and helps preserve its beauty for years to come.

• Store Pieces Separately

Keep each item in its own box or compartment. Jewelry can scratch or damage other pieces.

• Do Not Store Pearls or Beads in Pouches

Pouches can cause tangling and strain the knots, preventing strands from lying flat. Pearls rubbing together may also crack or scratch.

• Avoid Plastic Bags for Pearls and Opals

Plastic can trap out moisture, causing these delicate stones to dry out over time.

• Keep Away from Heat

Excessive heat can warp metal, crack stones, and fade certain gemstones.

• Store Silver Airtight

Silver tarnishes when exposed to oxygen. An airtight bag or container helps preserve its shine.

Clean with a soft-bristled brush and a mild solution of water and ammonia. Gently scrub underneath the stone to restore brilliance. Avoid touching the diamond to prevent oil buildup. Ultrasonic cleaners are safe for diamonds that are not cracked or damaged.

Soak in slightly warm, soapy water and gently brush underneath the stone. Since most colored gemstones are treated to enhance color, use only mild solutions. Rubies and sapphires may be safe for ultrasonic cleaning, but most gemstones are softer than diamonds and require extra care.

Solid opals may be soaked briefly in slightly warm water, as they contain natural moisture. However, doublets and triplets (layered opals with backing or quartz tops) should not be soaked, as water can cause fogging or weaken adhesives. If you’re unsure which type, we’re happy to help identify.

Pearls are delicate and easily damaged by chemicals. Clean only with water (preferably purified) or a very mild soap solution. Do not soak for long or scrub harshly. Gently wipe with a soft cloth after wearing to remove oils & perfume.

Solid gold, silver, and platinum pieces without stones can be soaked in rubbing alcohol. Use a soft brush for detailed areas, and polish with a silver or gold cloth to maintain shine.